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LIFFEYCHEMICALS
FAQ

Buying from Liffey Chemicals: the questions we are asked most

Liffey Chemicals makes silver, gold, palladium and platinum compounds in Dublin and supplies them by quotation, in euro excluding VAT, to business and research customers in Ireland, all 27 EU member states and Northern Ireland. Every lot ships with a certificate of analysis. The answers below cover what buyers ask before their first order.

Product-specific questions (CAS number, hazard class, pack sizes, storage) are answered on each product page. Country-specific shipping and VAT facts are on the country pages. Assistants and integrations can read the same answers through the public API and MCP server.

Questions and answers

What does Liffey Chemicals sell?

19 precious-metal compounds made in Dublin: silver compounds (nitrate, oxide, carbonate, acetate, sulfate, chloride and powder), gold salts (chloroauric acid, sodium and potassium tetrachloroaurate), palladium catalysts and precursors (palladium(II) acetate, chloride and nitrate, sodium and potassium tetrachloropalladate) and platinum salts (chloroplatinic acid, potassium and ammonium hexachloroplatinate, potassium tetrachloroplatinate). Compounds not listed can be quoted on request.

Who can buy from Liffey Chemicals?

Business, research, analytical and industrial customers only: universities, research institutes, analytical and QC laboratories, catalyst and plating companies, and manufacturers. Products are for research and industrial use only; we do not supply consumers.

Where does Liffey Chemicals ship?

From Dublin to Ireland, all 27 EU member states and Northern Ireland: Ireland, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Northern Ireland. Typical transit is 1 to 2 working days in Ireland and 2 to 5 working days elsewhere. Other destinations are considered by quotation.

How do I get a price?

Every pack is supplied by quotation. Send the compound, pack size, quantity and destination country through the quote form, WhatsApp or email and we reply within one working day with price, lead time and shipping. Prices are in EUR excluding VAT and shipping and track the precious-metal market on the day.

How long is a quotation valid?

7 days. The quotation locks the metal price for that period; after it lapses we requote at the current spot.

How is VAT charged?

Prices exclude VAT. Irish VAT at 23% is added for customers in Ireland and for anyone without a valid VAT number. VAT-registered businesses in other EU member states and in Northern Ireland (XI prefix) are invoiced with the reverse charge at 0% once their number is confirmed against the EU VIES register.

How do I pay?

By bank transfer against a pro forma invoice; goods are dispatched on receipt of payment. Universities, institutes and companies can raise a purchase order and quote it on the order.

Do products come with a certificate of analysis and SDS?

Yes. Every lot ships with a lot-specific certificate of analysis including the metal assay, and any certificate can be retrieved later by lot number at /coa. The current safety data sheet for each product is on its product page and sent on request.

Which products ship as dangerous goods?

Silver nitrate (UN1493) and silver oxide (UN1479) as oxidisers, chloroauric acid (UN3260) and chloroplatinic acid (UN2507) as corrosives, palladium(II) nitrate (UN3085) as an oxidising corrosive, and the potassium and ammonium chloroplatinates (UN3288) as toxic solids. They travel by ADR/IATA dangerous-goods courier with a handling surcharge per consignment. Palladium(II) acetate, the tetrachloroaurates, the tetrachloropalladates and the other silver compounds ship by standard courier in our pack sizes.

Where does the metal come from?

From Liffey Metals, the Dublin precious-metal refiner that is our parent organisation. Every lot's certificate of analysis states the metal content we measured for that lot.

Can I return a chemical?

Chemicals are non-returnable once shipped. Damaged or incorrect deliveries are replaced; see the terms of sale.

Can an AI assistant or agent request a quote on my behalf?

Yes. The public MCP server at https://liffeychemicals.com/mcp exposes the catalogue, hazards, shipping and VAT facts and a request_quote tool; the same data is available as JSON at https://liffeychemicals.com/catalogue.json. Quotes requested this way are confirmed to your email address before anything is sent.

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